Privacy Policy

Introduction

Welcome to https://concours-level-repair.collision-talk.com (hereinafter referred to as “Concours Level Repair,” “we,” or “our”). We are dedicated to maintaining a transparent and secure online environment for our users. This Privacy Policy describes how we collect, utilize, and safeguard your personal data in accordance with international privacy laws and regulations, including but not limited to PIPEDA (Canada), Quebec Law 25, GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and others.

Scope

This policy covers all aspects of our online presence, including our website, mobile applications, online services, and products offered through https://concours-level-repair.collision-talk.com. Please note that this Privacy Policy does not extend to third-party websites, applications, or services accessible through links on our platform, as they have their own privacy policies governing data collection and usage.

Processing Activities

This policy outlines the practices related to:

Your use of our applications and services as an authorized user.
Visiting our websites linked to this Privacy Policy.
Receiving communications from us, such as newsletters, emails, phone calls, or text messages.

Personal Data Collection

We collect several types of personal information to enhance your experience and provide tailored services:

Account Information: This includes user names, email addresses, and passwords used to access your account on our platform.
Payment Information: We securely process credit card details, billing addresses, and payment history for transactions made through our services.
Financial Data: We may collect financial information, such as bank account details, for billing purposes or to offer financial services (if applicable).
Purchase Information: Details about products or services you’ve purchased from us, including order numbers and purchase dates.
Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information collected automatically when you interact with our apps or websites.
Location Data: If you choose to enable it, we may gather your location data to provide personalized content or services.
Feedback and Reviews: Comments, suggestions, and ratings you share with us to improve our products and services.
Social Media Information: Data from social media platforms when users interact with our content or engage in social sharing on our site.
Product Information: Details about products viewed, added to carts, or purchased on our e-commerce platform.

We collect this data through various methods: user inputs, forms, interactions with our websites and apps, automated tracking technologies (like cookies), and third-party service providers.

Cookies

Cookies are small text files stored on your browser when you visit our websites or use our applications. We utilize cookies to enhance user experience and gather analytics. Our cookie policy categorizes cookies into:

Strictly Necessary: Essential for navigation and functionality, ensuring a seamless user experience.
Preference: Tailored settings and preferences to personalize your experience.
Analytics: Tracking website usage statistics to improve our services and content.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as it is necessary for the purposes described in this policy or as required by law. Once the retention period expires or when the purpose is fulfilled, we securely delete or anonymize the data.

Security Measures

At Concours Level Repair, we prioritize the security of your personal information:

We employ industry-standard encryption protocols to secure data transmission and storage.
Our third-party processing partners also adhere to strict security measures to safeguard your data.
Regular security audits and updates are conducted to identify and mitigate potential risks.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us using the details provided below, and we will take prompt action to rectify it.

Your Rights

Depending on your jurisdiction and local data protection laws, you may have certain rights regarding your personal data:

Access: Request access to the personal data we hold about you.
Rectification: Ask for corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): Demand the deletion of your data in specific circumstances.
Restriction: Limit our processing of your data under certain conditions.
Portability: Receive your personal data in a structured, commonly used format.
Objection: Object to the processing of your data for legitimate interests.
Non-Discrimination: Be free from unfair treatment due to exercising your data rights.

To exercise these rights or make data-related inquiries, please contact our Data Protection Officer at [email protected] or write to us at:

Concours Level Repair
Data Privacy Team
[Address]

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will be effective immediately upon publication. We encourage users to regularly review this page for the latest information.

Contact Information

For any questions, requests for access or deletion of data, or further inquiries related to privacy, please reach out to us:

Email: [email protected]
Address: [Physical Address]

We appreciate your trust in our company, and we are committed to protecting your privacy throughout your interaction with Concours Level Repair.